Learning Outcomes

Introduction to Procurement

Supplier Selection and Contracts in Procurement

Strategic Purchasing and Negotiations

Lesson Summary

In this module, you will be introduced to the procurement process and the importance of the procurement process. We provide you with an overview of some of the procurement department's most important duties. You will learn how to assess, including choosing suppliers for particular contracts and more.

Course Assessment - Effective Practices for Sourcing, Purchasing, and Procurement

This free online course teaches the essential skills and knowledge to excel in sourcing, purchasing, and procurement.

Effective Practices for Sourcing, Purchasing, and Procurement

Are you interested in mastering the art of sourcing, purchasing, and procurement? Then this course is for you. The ability to effectively source and purchase goods and services is vital for maintaining a competitive edge in business. This course will teach you basic concepts and advanced sourcing, purchasing, and procurement strategies. You’ll learn to optimise supply chains, negotiate contracts, and build supplier relationships.

Introduction to Retail Associates

Dealing With Customers

Running a Retail Store

This module will introduce you to the duties and responsibilities of a retail associate. You will learn the importance of consumer psychology, communication skills and customer service in the context of the retail sector. Learners will be shown the role of store designs, health and safety regulations and team management in the retail industry.

An Introduction to Retail Associate - Course assessment

Learn about the roles and duties of retail associates and key aspects of the retail industry in this free online course.

An Introduction to Retail Associates

Do you want to convince customers to buy a product without being pushy? Explore the roles and duties of retail associates and the skills required to engage potential buyers on a shop floor effectively. Discover the concept of ‘retail psychology’ and the importance of communication. In addition, we cover the idea of customer targeting, in-store and exterior store designs, health and safety regulations and team management in the retail business.

Coursera Q1 2026: Platform Fee Raises Consumer Margins to a Multi-Year High, Enterprise Customers Slip

Coursera Growth Stalls, Leadership Changes as Stock Hits All-Time Low

Coursera’s New Deal with Google Could Cost the Company Millions

Coursera Announces Layoffs, Stock Plunges Despite $100M Milestone

Duolingo Acqui-hires Music Gaming Studio NextBeat for $34.5 Million

Open edX Conference 2024: Program & Speakers

10 Best Free Rust Courses for 2025: Write Memory-Safe Code

Coursera Lays Off ~150 Staff After Udemy Merger

6,000+ Online Courses from California Community Colleges: A New Search Tool by Class Central

10 Best Assembly Language Courses for 2025: Bare-Metal Programming

Chasing 100M Daily Users, Duolingo Reconsiders Ads, Paying Influencers, and Its Most Expensive Plan

7 Best Free Haskell Courses for 2025

Duolingo Q1 2026: Toward 100M DAUs with Record Engagement and Slower Paid Growth

The Business of Online Education: A Deep Dive Into Coursera’s Financials

7 Best Climate Change Courses for 2025: Exploring the Science

From Zero to Cybersecurity Analyst: How Google’s Certificate Can Launch Your Career